“Modern Mobility: Why Enterprise choose Device-as-a-Service with Samsung Enterprise Solutions”
Digital transformation is reshaping how organizations equip and support the frontline workforce.
As business processes become more mobile, cloud-connected, and data-driven, expectations for device reliability, performance, and security have never been higher. Yet traditional “buy-and-own” mobile procurement models were not designed for the speed, scale, and complexity of today’s environments.
Frontline-heavy industries such as healthcare, manufacturing, utilities, transportation, and public safety routinely encounter harsh operating conditions, rapid employee turnover, and continuous workflow changes. Under these realities, device fleets struggle to remain standardized, secure, and up to date. IT teams are stretched thin from initial provisioning through break/fix support and often lack clear visibility into lifecycle costs. The result: rising repair rates, unmanaged software drift, and inconsistent user experiences across the field.
Device-as-a-Service (DaaS) offers a modern alternative. Instead of managing the full device lifecycle internally, organizations pay a predictable monthly fee that covers hardware, provisioning, software configuration, warranty support, device management, and refresh cycles all from a single provider. This model provides a substantial shift from capital expenditure (CapEx) to operating expenditure (OpEx), enabling improved budget predictability, easier scaling, and faster deployment of standardized hardware.