admin

Strategic Advantages of a Hybrid Cloud Infrastructure

As IT decision-makers strive to deliver operational excellence and transformational innovation, they discover that intelligent cloud infrastructure is mission-critical. 

A hybrid cloud infrastructure represents a best-of-both-worlds approach, enabling IT leaders to customize the optimal mix of public cloud, private cloud, and on-premises infrastructure solutions. 

This smart technology guide assesses four ways a hybrid cloud infrastructure helps organizations: 

Gain a competitive edge against peers 

  • Gain a competitive edge against peers 
  • Deliver exceptional manageability 

Download Now

By clicking here and submitting this form I agree to Daily Techinfo, Inc. using the information I provide to contact me about Daily Techinfo, Inc. and its affiliates' products and services. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, as well as our privacy practices and your rights, please visit Daily Techinfo, Inc.'s Privacy Policy.

The Era of Multi-Cloud Services Has Arrived

Read the White Paper to see how VMware Multi-Cloud Services curb security, cost, and complexity concerns.

Sponsored by: Technologent, a VMware Principal Partner

Download Now

By clicking here and submitting this form I agree to Daily Techinfo, Inc. using the information I provide to contact me about Daily Techinfo, Inc. and its affiliates' products and services. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, as well as our privacy practices and your rights, please visit Daily Techinfo, Inc.'s Privacy Policy.

Top 10 cybersecurity tips for digital transformation

You don’t want to see a headline about your cybersecurity lapses. Nor do you want vocal critics to sully your carefully cultivated stellar reputation. You want to avoid the cost and disruption of cleaning up after a cybersecurity incident.

Treating cybersecurity as an afterthought or something others will address during digital transformation projects is always a mistake. It leads to leaving avoidable cybersecurity holes that bad actors love to exploit.

Thankfully, there are steps you can take to guard against the vulnerabilities that digital transformation initiatives often uncover. Here are the first five of the top 10 actions organizations can take to minimize cybersecurity risks during digital transformation.

Conduct an IT cybersecurity risk assessment

Conduct an information technology (IT) cybersecurity risk assessment for every digital transformation project. The characteristics of the project will influence what the highest risks are. However, the following risks occur frequently:

  1. Gaps in the internal cybersecurity defences.
  2. Insufficient cybersecurity maturity exhibited by the application software or the software as a service (SaaS) vendor.
  3. Varying supply chain vendor cybersecurity maturity.
  4. Uneven employee and contractor level of cybersecurity awareness.

The typical responses to reduce cybersecurity risk include implementing the following:

  1. Multi-factor authentication (MFA).
  2. Advanced threat detection solutions.
  3. More extensive use of encryption.
  4. An employee and contractor cyber awareness education program.

Use the conclusions of your cybersecurity risk assessment to influence the requirements and design of your digital transformation project.

The author further explains what a comprehensive IT cybersecurity risk assessment includes in this video.

Related

Digital transformation best practices (Article 6)

Understand compliance obligations

Some digital transformation projects touch on processes and data subject to various regulations for which organizations must demonstrate compliance. Data about people are particularly sensitive. Major example regulations that all include a cybersecurity component are:

  1. The Personal Information Protection and Electronic Documents Act (PIPEDA).
  2. Federal Information Security Management Act (FISMA).
  3. General Data Protection Regulation (GDPR).
  4. Health Insurance Portability and Accountability Act (HIPAA).
  5. North American Electric Reliability Corporation Reliability Standards (NERC-CIP).
  6. National Institute of Standards and Technology (NIST Cybersecurity Framework).
  7. ISO 27001 Information security management.
  8. ISO 27002 Information security, cybersecurity and privacy protection.
  9. Payment Card Industry Security Council’s Data Security Standard (PCI DSS).
  10. Service Organization Control (SOC) Type 2.

Each of these regulations lays out requirements with which organizations must comply. Relevant software vendors typically describe implementation and operation strategies that are helpful for digital transformation project planning.

Include tasks to implement the cybersecurity requirements of applicable regulations in the scope of your digital transformation projects.

Avoid over-permissioned accounts

Most digital transformation projects require establishing and managing end-user accounts and roles. When end-users are issued over-permissioned accounts and roles that allow them access to more data and databases than they need to perform their assigned duties, bad actors can more easily penetrate your organization to cause havoc.

To minimize this cybersecurity risk at design, digital transformation projects:

  1. Design software with many roles to limit the access of any one role.
  2. Pay for enhancements to SaaS software to increase the number of roles.

Most database management software (DBMS) packages include functionality for restricting access to tables and columns. Using this functionality for managing roles is tedious and error-prone for your database administrator (DBA) staff. Ultimately it’s unsuccessful.

For operating the system that your digital transformation project will deliver, this limited access concept is implemented by:

  1. Centrally managing all permissions.
  2. Continuously reviewing permissions to identify misconfigured permissions, over-permissioned accounts and roles.
  3. Considering the implementation of specialized software that makes recommendations to remediate problem permissions rapidly and efficiently.

Together these measures lower the risk of cyberattacks.

Download Now

By clicking here and submitting this form I agree to Daily Techinfo, Inc. using the information I provide to contact me about Daily Techinfo, Inc. and its affiliates' products and services. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, as well as our privacy practices and your rights, please visit Daily Techinfo, Inc.'s Privacy Policy.

3 routes tech CEOs can take to expand RPA services

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more substantive revenue comes from customers who scale hyperautomation into higher spend, long-term engagements. To succeed within the RPA market, providers and firms must scale the spend of existing customers.

As the RPA market matures, successful systems integrators (SIs) add capabilities that align to common customer hyperautomation journeys. This has led emerging RPA-focused SIs to diversify into one or more of three routes: process automation, AI-packaged solution services or managed automation services. To differentiate within the RPA market and create new revenue streams, RPA service providers should capitalize on the growing hyperautomation trend and explore expansion into these three potential new services offerings.

Route 1: Process Optimization Services

When first buying RPA services, many organizations want a tactical solution to automate specific tasks, such as third-party websites where user interface interaction is the only option available. The most common buyers are mid to senior-level managers within functions such as finance, accounting, supply chain or HR.

Clients realize over time that RPA-based task automation provides limited benefits. Buyers that would value process optimization services are generally large organizations in process-focused, regulated industries. Banking and manufacturing are the most common industries, followed by insurance, healthcare, consumer packaged goods and the federal government.

When bringing process optimization services to market, tech CEOs should not try to explain this technology, but rather craft short and direct service descriptions to potential customers. These descriptions should explain what problems process optimization services solve and why the customer needs them.

Route 2: AI Packaged Solution Services

Gartner has found that artificial intelligence (AI) and machine learning (ML) are the top technology that enterprises are most likely to implement by 2025. To capture this growing demand, RPA services firms have been expanding into AI packaged solution services that further automate business processing activities. For most RPA service providers, solution-focused AI will be the fastest and least expensive route into AI services.

Tech CEOs expanding their product portfolio into AI services should start by identifying where they have deployed RPA within their customer base. The goal is to invest into products, partnerships and training in AI solutions that could be upsold to existing RPA services clients.

Similar to RPA implementation services, mid-level to senior-level business buyers are the ideal target for AI services. For more sophisticated customers, RPA services firms should target centers of excellence for domains like automation, data and analytics, or AI. Since the target of these services are business buyers, RPA services firms need to coordinate messaging about their services around improvements to the key performance indicators their target buyers are measured against.

Route 3: Managed Automation Services

Customers buying RPA implementation services need ongoing management and support of their automations. Many organizations rely on internal teams to provide this capability, but eventually they will be forced to question whether automation management and maintenance are value-adding activities or should be outsourced to lower-cost external providers.

Customers that begin with RPA implementation services do not typically buy managed automation services at the same time. Budgets are limited, RPA hasn’t been proven in the organization, and most customers want to bring maintenance in-house when they develop their RPA capabilities.

Given customers’ needs, tech CEOs require several resources to launch managed RPA services. A minimum requirement is access to low-cost offshore labor for monitoring, operations and basic automation break-fix support. Additionally, personnel experienced with managed services contracts can set appropriate customer expectations. Lastly, tech CEOs must carefully evaluate how quickly the business can reach profitability. Managed services businesses require scale, meaning a minimum number of clients are needed to reach basic profitability. Cost management is critical for launching and sustaining managed RPA services.

RPA and associated automation services maintain high demand due to customers’ increasing interest in hyperautomation. Process optimization services, AI solution services and managed automation services all align to growing customer demand and offer reasonable risk versus the potential returns.

Arthur Villa is a Sr Director analyst at Gartner Inc., where he covers robotic process automation (RPA) and hyperautomation targeted at tech CEOs, product managers, and product marketers in IT service providers. Gartner analysts are presenting additional insights for tech CEOs at Gartner Tech Growth & Innovation Conference taking place June 14-15 in San Diego, California

Download Now

By clicking here and submitting this form I agree to Daily Techinfo, Inc. using the information I provide to contact me about Daily Techinfo, Inc. and its affiliates' products and services. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, as well as our privacy practices and your rights, please visit Daily Techinfo, Inc.'s Privacy Policy.

Private Cellular Networks are Coming to Canada: Here’s What You Need to Know

While the roll-out of 5G across the country has been in the spotlight when it comes to connectivity, there’s another technology organizations should be considering (and potentially preparing for) that can provide myriad benefits.

The adoption of Private Cellular Networks (PCNs) in Canada is still early, but implementations at a few sites in this country and in other markets demonstrate the benefits, and why creating a PCN now could make more sense for a business than waiting for greater 5G coverage.

Exclusive, reliable and secure

What’s a PCN? You might have missed this technology, which has spent the last few years in the shadow of 5G. As its name implies, a PCN provides a dedicated, private cellular network for your business and its requirements. It’s also sometimes referred to as a Wireless Private Network (WPN).

Because the network is designed for your company, it offers enhanced security, can comply with your specific corporate protocols, and can meet your specific bandwidth requirements. PCNs are often found in remote industrial environments where connectivity to a public network can be less reliable. They are also appropriate for mission-critical applications that require uninterrupted uptime.

Private networks can be deployed with 4G LTE or 5G, and as we’ll see, the benefits don’t depend on speed. The exclusive use of a PCN means more security and a reliable connection that you control. This can be attractive to industries that need to provide secure internet access over a large area, such as mining, hospitals, education campuses, factories and warehouses. Private networks are also a natural fit for smart city applications, and utility and transportation companies.

While publicly accessible cellular service can have dead spots, a private network guarantees high-quality connections in areas serviced. Private networks are also more cost-effective than legacy Wi-Fi in deployments that cover a large geographic area. In applications such as ports, mines, large manufacturing floors or distribution centres, Wi-Fi requires denser deployment of access points.

PCNs in action

The market for PCNs took off in the U.S. when the Federal Communications Commission auctioned off Citizens Broadband Radio Service (CBRS) spectrum in 2020. Carriers and telcos acquired spectrum licenses and began offering enterprise customers private wireless networks in the 3.5 GHz band.

Here in Canada, CBRS is not available. PCNs must be deployed with the help of one of the cellular carriers, who can provide the required spectrum. Some carriers offer private networks as an end-to-end managed service.

Kirkland Lake Gold last year partnered with Rogers to deploy a private 5G network in Northern Ontario to support its Detour Lake Mine operation. For this industry in particular, where work sites are remote and spread out, connectivity can be unreliable and limited. The private network offers the bandwidth required to enable applications such as autonomous hauling vehicles, while supporting workers with reliable connectivity — thereby improving efficiency, communication and worker safety.

Deployments can be found across a variety of industries. Consider a hospital, airport or manufacturing facility, for example, where there is a large area of coverage required to support IoT applications. Some other recent global deployment examples include the following:

  • In 2021, the City of Las Vegas deployed what it calls the U.S.’s largest private municipal network, which covers 65 square miles, connecting city departments and students around the downtown area.
  • Verizon will create a private network for The Port of Virginia, which plans to leverage the network for the possible use of autonomous over-the-road trucks to access Virginia International Terminals to drop-off and pick-up shipping containers.
  • The U.S. carrier entered into a similar agreement with BlackRock, a New York-based investment company, which will replace its Wi-Fi throughout its office in New York City and leverage the new network to access tools and applications that require high bandwidth, such as virtual enhanced training, real-time edge computing and more.
  • In India, Apollo Hospitals deployed a private 5G network, which they leveraged to perform the country’s first 5G driven, Artificial Intelligence (AI) guided colonoscopy trial. The image processing required for the procedure was performed in real time on the private network
  • The AT&T Center in San Antonio, Texas — home to the NBA’s San Antonio Spurs — plans to equip the arena with a private network to support fans and their experiences while onsite, such as offering in-seat ordering and cashless payments.

Research firm IDC has anticipated global sales of private 4G LTE/5G infrastructure will increase 400 per cent from 2019 to 2024, growing from US$945 million to US$5.7 billion.

The trajectory of the technology globally is clear, but what is its status here?

The Canadian market

The conversation about business connectivity in Canada has been dominated by 5G lately, creating the impression that only 5G connections are worth considering, even if it means waiting for greater availability for private network applications. In truth, there’s no need to wait for expanded 5G coverage to take advantage of PCNs. While a 5G-ready network is ideal to ensure an organization is prepared to benefit from the next generation technologies, a 4G LTE-enabled private network offers sufficient capacity and performance for most use cases. Indeed, 5G isn’t necessarily the right choice for every application or every business.

While 5G becomes more available to businesses, Canadian companies have options for private networks that can meet immediate needs for high-performing site connectivity. As current deployments have shown, PCNs have already delivered on their promise.

Private networks are changing the way many organizations are connecting people, places and IoT. With security and connectivity top of mind, no matter your industry, it’s time to start thinking about PCNs and whether they make sense for you.

Download Now

By clicking here and submitting this form I agree to Daily Techinfo, Inc. using the information I provide to contact me about Daily Techinfo, Inc. and its affiliates' products and services. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, as well as our privacy practices and your rights, please visit Daily Techinfo, Inc.'s Privacy Policy.

Understanding Cybersecurity Management in DeFi (UCM-DeFi) – Blockchain Security (Article 4)

In today’s digital landscape, blockchain technology has emerged as a powerful force, revolutionizing sectors like healthcare, finance, government, and commerce with its unparalleled security features. However, as with any technological advancement, it has not been immune to the cunning tactics of cybercriminals. The very features that make blockchain robust can also attract malicious actors who seek to exploit its vulnerabilities.

Understanding Cybersecurity Management in DeFi (UCM-DeFi), a five-article series, aims to discuss decentralized finance and explore a range of cybersecurity issues that impact DeFi and blockchain-based financial solutions. The articles in this series are based on the recent book titled Understanding Cybersecurity Management for DeFi, published by Springer this year. This fourth article aims to illuminate the various blockchain attacks and the respective countermeasures implemented to avoid or mitigate such attacks. Even though a foolproof cybersecurity solution is currently unattainable, the countermeasures discussed herein strive to reduce the impact of attacks on blockchain technology.

Download Now

By clicking here and submitting this form I agree to Daily Techinfo, Inc. using the information I provide to contact me about Daily Techinfo, Inc. and its affiliates' products and services. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, as well as our privacy practices and your rights, please visit Daily Techinfo, Inc.'s Privacy Policy.

Digital Promotions Report: Your Guide to Building High-Performing Promotion Campaigns

When it comes to driving engagement, leveraging promotions has always been an advertisers’ first choice. Today, as it expands to the digital format, campaigners must indulge in data-driven capabilities to fine-tune strategy and maximize promotion performance.


Here’s the latest “Digital Performance Report” that shares unique insights on variables brands can manipulate to design outstanding performance campaigns. Plus, you will discover:


• 5 key variables of promotion performance
• 3 important phases of the promotion journey
• Research insights to put findings into action

Download Now

By clicking here and submitting this form I agree to Daily Techinfo, Inc. using the information I provide to contact me about Daily Techinfo, Inc. and its affiliates' products and services. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, as well as our privacy practices and your rights, please visit Daily Techinfo, Inc.'s Privacy Policy.

Leveraging Cloud Information Management Solutions For Government

Governments work hard to deliver on citizens’ expectations for simple, cost-effective digital experiences that improve services.

Additionally, government organizations find it difficult to innovate with their current systems and infrastructure due to a lack of technical resources.

Download this eBook and learn how government cloud solutions facilitate a smooth transition to digital transformation that changes how agencies collaborate and work, leading to more agile and resilient operations.

Download Now

By clicking here and submitting this form I agree to Daily Techinfo, Inc. using the information I provide to contact me about Daily Techinfo, Inc. and its affiliates' products and services. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, as well as our privacy practices and your rights, please visit Daily Techinfo, Inc.'s Privacy Policy.

Five Key CFO Priorities for 2023

While finance teams have become accustomed to disruption, this doesn’t mean that they’re yet in a place to fully weather the storm. There’s still plenty of room for improvement that results in an agile, seamless FP&A process.

As a finance leader, how can you drive transformation that empowers your team to plan smarter and react with agility in an ever-unpredictable trading environment?

Look no further, as we explore five unmissable finance priorities for 2023.

Download Now

By clicking here and submitting this form I agree to Daily Techinfo, Inc. using the information I provide to contact me about Daily Techinfo, Inc. and its affiliates' products and services. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, as well as our privacy practices and your rights, please visit Daily Techinfo, Inc.'s Privacy Policy.

Planes, Trains, and Automobiles

The pandemic was a universal wake-up call and a reminder that a strong travel policy is about more than just cost control.  

This whitepaper shares insights from a conversation with Rachel D’Argenio of Ernst & Young, Kathy Nolfo of Huron, and Hansini Sharma of Acquis Consulting Group to build a sustainable travel program.  

Explore their views on: 

  • The emerging trends for business travel  
  • Best practices to create a strong travel policy

Download Now

By clicking here and submitting this form I agree to Daily Techinfo, Inc. using the information I provide to contact me about Daily Techinfo, Inc. and its affiliates' products and services. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, as well as our privacy practices and your rights, please visit Daily Techinfo, Inc.'s Privacy Policy.
Scroll to Top