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“AARI and IQ Bot simplify contact centers for leading U.S. retailers, saving them $2M+”

Learn how a robotic process automation (RPA) solution was leveraged to improve operational efficiency of back office and customer service processes.

“AARI and IQ Bot make providing service to customers a lot simpler. Our front-line workers no longer navigate multiple application systems for pulling data. They use one single dashboard that contains all the data they need to service the customer.”

—VP Enterprise Architecture, Top U.S. Retailer

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“The state of cross-chain crime”

Crypto-crime and money laundering in a cross-chain world

Blockchains have become increasingly interconnected. New technologies such as decentralized exchanges (DEXs) and cross-chain bridges have removed many of the barriers to the free flow of capital between cryptoassets. However they are also being abused for money laundering by the likes of ransomware groups and hackers, who are moving billions of dollars in crypto between assets and blockchains.

In this report we take a deep-dive into the new frontier of crypto laundering, exploring the criminal typologies through case studies and blockchain analytics.

We also provide practical guidance for compliance professionals seeking to manage risk in this new environment.

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“How to Write Legal & Effective Job Descriptions”

The best of Business Management Daily’s advice

Federal labor law requires HR professionals to do a lot of different things. Writing job descriptions is not one of them. 

Because this arduous task is optional, many organizations fail to keep job descriptions up to date. When they go to hire, they might half-heartedly create a job description for a position that captures the “general idea” of the position, but fails to get into the specifics. That’s not wise. 

In this special report, we’ve collected the best of Business Management Daily’s advice on the value of, and how to create quality job descriptions. Whether you’re a small business, Fortunate 500 company, in-person, remote, or hybrid — we’ve got the insight you need.

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“Employee Training Plans & Templates”

The best of Business Management Daily’s advice

Business needs are constantly changing, industries become more competitive, and it can get hard to keep up. That’s why it’s vital to keep employees on top of their game. Whether it’s learning new skills or new parts of the business so everything doesn’t shut down when one employee goes on vacation, training is vital to a business’s success.

In this special report, we’ve collected the best of Business Management Daily’s advice on employee training programs and training plan templates. Whether you’re a small business, Fortunate 500 company, in-person, remote, or hybrid — we’ve got the insight you need.

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“Communicating at Work”

The best of Business Management Daily’s advice

Communicating at work is important. Miscommunication can cause a lot of harm to both morale and productivity. So, it goes without saying that effective communication is key to a healthy work environment and successful business. 

In this special report, we’ve collected the best of Business Management Daily’s advice on leading and creating high-performing teams. Whether you’re a small business, Fortunate 500 company, in-person, remote, or hybrid — we’ve got the insight you need.

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“Leadership Best Practices: Team Management”

The best of Business Management Daily’s advice

Leadership comes with a lot of responsibilities, and the best leaders are masters of many skills. One of the most important skills a leader needs is the ability to effectively manage a team, and help that team flourish. 

In this special report, we’ve collected the best of Business Management Daily’s advice on being a leader, managing teams, and improving team collaboration, morale, and more. Whether you’re a small business, Fortunate 500 company, in-person, remote, or hybrid — we’ve got the insight you need. 

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“Maximo Asset Management”

An overview of what it is and how it can benefit your operations.

Enterprise Asset Management (EAM) is the lifecycle management of the physical assets of an organization. An asset can be such things as machines, equipment, tools, buildings, plants, vehicles or ships. Using an asset management system like Maximo can save your business time and money. Learn how BPD Zenith can help.

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Today, BPD Zenith is a leading IBM Maximo Enterprise Asset Management partner for asset intensive organizations worldwide.

As one of the few Maximo partners providing Enterprise Asset Management (EAM) and Asset Performance Management (APM) expertise across North America, Europe and Asia Pacific, we combine a local presence with global expertise to deliver tailored asset management solutions and trusted partnerships wherever you are on our maintenance journey. Our leading MaxiCloud platform brings together best of breed solutions to future proof your modern business.

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“Accelerators for Facilities Management”

Support your assets, sites and service contracts locally, internationally & globally.

Keeping pace with the rapidly shifting digital landscape brings additional challenges to the business. The need for a solution to easily identify, monitor, and resolve these challenges has never been more important. Our MaxiCloud Accelerator for Facilities Management (FM), with its built in BIM and asset monitoring capabilities, delivers the most advanced off-the-shelf solution for those responsible for maintaining facility operations.

Today, BPD Zenith is a leading IBM Maximo Enterprise Asset Management partner for asset intensive organizations worldwide.

As one of the few Maximo partners providing Enterprise Asset Management (EAM) and Asset Performance Management (APM) expertise across North America, Europe and Asia Pacific, we combine a local presence with global expertise to deliver tailored asset management solutions and trusted partnerships wherever you are on our maintenance journey. Our leading MaxiCloud platform brings together best of breed solutions to future proof your modern business.

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“Top of Mind Book Summary”

Top Of Mind is a book for business leaders, public speakers, social media influencers, thought leaders, personal brands, and any company that wants to build meaningful relationships with its audience and industry influencers through a powerful content strategy.

I loved how practical and in-depth this book was. In this summary, we will explore how the consumer landscape has changed through inbound marketing and branding, how to build an authentic, transparent, and consistent personal brand, and how to be valuable – and top-of-mind – to your audience through content. Ready? Let’s go…

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“Non-Profit Organization, PathPoint, Improves Productivity and Extends Hardware Lifecycle by Deploying V-locity and Diskeeper”

PathPoint’s user community faced productivity impacts related to slow running applications and hardware life-cycles that were too short for their budgetary cycles. On top of this, the IT team lost valuable time that could have been spent on other mission-critical initiatives troubleshooting issues and reformatting hardware.

PathPoint partners with people with disabilities, people with mental health diagnoses, and young adults to strengthen workplace abilities, build life skills, and develop meaningful relationships. With 14 sites and nearly 500 employees, PathPoint is a large non-profit organization with the typical budget constraints one would expect.

Curt Dennett, PathPoint’s VP of Technology and Infrastructure, explained that there was no IT infrastructure when he started 24 years ago. “I built the network from the ground up and it was great being able to connect all of the different divisions and staff.” While this was a huge step forward for the growth and success of the organization, it was quite a job to keep the whole network running smoothly, and the IT staff of 2 had limited time for troubleshooting and performing on-going maintenance to keep the machines running as efficiently as possible.

“When users experience sluggish performance or mission-critical applications aren’t working, the staff is not able to maintain the high level of quality service they strive for, productivity declines, and the efficiency of the organization declines,” said Curt. So they looked into Diskeeper as a solution to “work smarter, not harder,” as Curt said.

As Diskeeper proved immediate results, the organization’s standard is now to install Diskeeper on all workstations and laptops. When they expanded into the virtual realm, they looked into V-locity for optimizing their virtual servers and, after reviewing the benefits, it made sense to bring the software into the rest of their environment.

“The numbers are impressive but what’s more for me, is the gut feeling and the experience of knowing that the machines are actually performing efficiently. I wouldn’t run any environment without these tools,” he concludes.

Read more by downloading the full case study!

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